General Information
What is PSYCKES?
Psychiatric Services and Clinical Knowledge Enhancement System (PSYCKES)PSYCKES Medicaid uses administrative data from the NYS Medicaid claims database to generate quality indicators and summarize treatment histories. This administrative data is collected when providers bill Medicaid for services...
Can I use email to reply to a ticket?
Yes, our helpdesk is able to receive answers to your tickets via email.
How to create automatic out of office replies in Outlook
It is possible to have your email automatically send replies to incoming emails while you are out of the office. To use the functionality in Microsoft Outlook: 1.) Click on File in Outlook 2.) The "Info" section is the default view. Go to "Automatic Replies (Out of Office)" 3.) Click "Send automa...